CTI: Computer Telephony IntegrationVOIP: Voice Over Internet Protocol
- This technology began in Call Center Applications as a method to increase actual phone time per desk
- Research has found the average cold-call day increases from 80 dials per day to 105+ with CTI
- Progressive Dialing can be implemented into a daily plan
- Get a complete productivity report on your account executives, including data on both e-mails and phone calls
- Creates one centralized phone system for distributed companies
- The flat-rate long distance pricing currently available for VoIP can result in considerable savings
- Equipment and operations costs are shared by a wide group of systems, reducing implementation costs
- VoIP systems, through standardization, provide higher efficiency and fault tolerance
- Reduced complexity and more flexibility from sharing combined services
Why Use mySoftPhone?
- mySoftphone allows you to easily make and receive calls by Voice-over-IP (VoIP), from any location, using a simple graphical user interface on your PC or laptop computer screen
- While other VoIP tools copy the layout of traditional phones, mySoftPhone was designed as a PC-based communications tool - software from the ground up, without the artificial limits of hardware emulating design
- Integration with existing data services, particularly Main Sequence Technologies' PCRecruiter staffing & CRM products.
Click here to view an example mySoftPhone network diagram >>>
